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Thursday, October 5, 2023

WTTC Announces Safe Travel Protocol To Regain Travellers Confidence.


The World Travel & Tourism Council (WTTC) has unveiled a range of new worldwide measures to restart the sector.

The new Safe Travels protocols provide consistency to destinations and countries as well as guidance to travel providers, operators, and travellers, about the new approach to health and hygiene in the post-COVID-19 world

The health and safety of travellers and workers is put at the heart of the new global protocols, which have been drawn up by WTTC Members. Based on the best available medical evidence, following guidelines from the World Health Organisation (WHO) and the Centers for Disease Control and Prevention (CDC), they also avoid the emergence of multiple standards, which would only delay the sector’s recovery.

Gloria Guevara, WTTC President & CEO, said: “Coordination and alignment within the Travel & Tourism sector is vital to ensure that robust global measures are put in place to help rebuild confidence and which are jointly embraced by the governments and private sector.

“We are delighted that for the first time ever, the global private sector has aligned around these new Safe Travels protocols which will create consistency across the sector. Now we are calling on governments to adopt them so that they can be implemented globally and restore much-needed confidence in order to restart the Travel & Tourism sector.”

Measures currently laid out for hospitality and retail sectors include retraining of staff for infection control policies, Introducing contactless technology for day to day operations such as digital menus, queue management systems, digital maps, etc, and removing any unnecessary items from the hotel.

WTTC is devising the new Safe Travels protocols following close consultation with its Members, as well as industry associations like Airports Council International (ACI)Cruise Lines International Association (CLIA) and the International Air Transport Association (IATA), to bring confidence back and set clear expectations of what travellers may confront in their next trip.

These will apply across the main industries within Travel & Tourism including hospitality, aviation, airports, cruise operators, retail, transportation, MICE, and tour operators amongst others. 

Detailed discussions are taking place with key stakeholders and organisations in each industry within the sector to ensure maximum buy-in, alignment, and practical implementation, with hospitality and retail guidelines being released today.

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