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Monday, October 18, 2021

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British Airways

BRITISH AIRWAYS’ FIRST CONTACT RESOLUTION PROGRAMME IS LAUNCHED WORLDWIDE

British Airways is extending its First Contact Resolution programme to colleagues around the world following a successful roll out at Heathrow  First Contact Resolution enables staff to assist and...

To Improve punctuality, British Airways installs Artificial Intelligence

British Airways has introduced advanced neural networks, known as artificial intelligence, to its airside operation at Heathrow Terminal 5 to help its people ensure...

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